What if the guest is out of range of the front desk?

Messages queue locally on the phone and send when the phone comes back in range. If your property is large enough that this is a constant issue, we can add relay iPads in common areas.

Is MultipeerConnectivity secure?

Yes. Apple provides encryption on the session layer. We also don't send guest identifying information over the link — just room numbers and request content.

Can it also use the internet when available?

Future versions can. For the first release we stay purely local because it's the hardest thing to get right, and because "no cloud" is a real marketing and compliance asset for your hotel.

Offline by design

Works even when the Wi-Fi doesn't.

Every other guest app on the market silently assumes working Wi-Fi and a working uplink to a US cloud. We skip both.

How it works

When your guest opens the app, their phone and the front-desk iPad find each other over Apple's MultipeerConnectivity — a short-range peer-to-peer radio link that works on Wi-Fi and Bluetooth simultaneously. No router, no DHCP, no cloud endpoint. Just two devices talking to each other in the building.

Every feature in the app — order a water, message the desk, ask for late checkout, see the "on the way" status update — runs over this link.

Why every competitor is cloud-only

Duve, Canary, Mews, INTELITY, Runtriz and the rest are all cloud-first PWAs or native apps talking to a SaaS backend. When hotel Wi-Fi drops — which happens in coastal resorts all the time — their apps go silent. Guests get frustrated. Front desk gets phone calls.

We sidestep the problem at the radio layer.

What this means for your hotel

It works in a storm. Lightning knocks out your upstream ISP for an hour. Your app keeps working.
It works through an AP-isolated guest network. Most hotel guest Wi-Fi blocks device-to-device traffic. MultipeerConnectivity is its own channel, untouched.
It works in the lobby, the pool, and the beach cabana. Anywhere the phone can reach the desk iPad, the app works.

What it doesn't do

The link is short-range. If your property is 400 metres long with ten buildings between the guest and the desk, you'd need relay iPads to extend reach. For 80% of independent hotels — a single building, a small resort with a line of sight — one iPad is enough.

FAQ

What if the guest is out of range of the front desk?: Messages queue locally on the phone and send when the phone comes back in range. If your property is large enough that this is a constant issue, we can add relay iPads in common areas.
Is MultipeerConnectivity secure?: Yes. Apple provides encryption on the session layer. We also don't send guest identifying information over the link — just room numbers and request content.
Can it also use the internet when available?: Future versions can. For the first release we stay purely local because it's the hardest thing to get right, and because "no cloud" is a real marketing and compliance asset for your hotel.

Want this for your hotel?

Send us your budget and a little about your property. We'll come back with what we can do.

Talk to us