Is "no cloud" a marketing claim or a real constraint?

It's architecturally enforced. The guest app has no cloud endpoint to reach. The staff app writes to local SwiftData and forwards status via MultipeerConnectivity only.

What if we want analytics?

We can add local-only counters (requests per day by type) rendered on the staff iPad. Nothing leaves the building.

Does this help with GDPR / PDPA compliance?

Yes. There's no data processor relationship to disclose because we're not processing any guest data. You keep it, you delete it, you own it.

Private by default

Guest data doesn't leave the building.

The biggest thing GDPR, PDPA, and your legal department care about is where guest data ends up. Ours is simple: it ends up on the guest's phone and the hotel's iPad. That's it.

Where is my guest's data?

On two devices: the guest's phone (for the duration of their stay) and the hotel's iPad (for your own history). That's the whole picture.

No US datacentre. No EU datacentre. No Singapore datacentre. No third-party analytics provider. No "we process your data with partners for improved service quality."

Why every other vendor is a compliance headache

Duve and Canary host in AWS US-East. Mews in Germany and the US. INTELITY in AWS US. For hotels in Thailand, Indonesia, the UAE, and anywhere with a PDPA-style regime, that means a cross-border data transfer agreement, a DPO sign-off, and real risk if a regulator asks where passport scans ended up.

Ours is the shortest possible answer: they didn't go anywhere.

What about updates?

App updates come from Apple's App Store like any other iOS app. Your hotel doesn't host anything, we don't host anything guest-facing. The only thing we operate is the App Store listing and occasional updates pushed through Apple.

What about backups?

Your iPad's request history is backed up through your own iCloud or MDM if you configure it — same as any iPad in your hotel. We don't touch it.

FAQ

Is "no cloud" a marketing claim or a real constraint?: It's architecturally enforced. The guest app has no cloud endpoint to reach. The staff app writes to local SwiftData and forwards status via MultipeerConnectivity only.
What if we want analytics?: We can add local-only counters (requests per day by type) rendered on the staff iPad. Nothing leaves the building.
Does this help with GDPR / PDPA compliance?: Yes. There's no data processor relationship to disclose because we're not processing any guest data. You keep it, you delete it, you own it.

Want this for your hotel?

Send us your budget and a little about your property. We'll come back with what we can do.

Talk to us